Terms & Conditions

1. Overview

By using this website, booking a service, or purchasing a product, you agree to the following terms and conditions. Please read them carefully before working with me.

2. Services

I offer online nutrition services including 1:1 coaching, one-time strategy sessions, digital resources, and education-based content. These services are designed to provide support and general guidance - they are not a substitute for medical advice or treatment.

3. Eligibility

By using this website or booking a service, you confirm that you:

  • Are 18 years or older

  • Are not seeking medical nutrition therapy for a diagnosed medical condition (unless already cleared by your GP or specialist)

  • Understand that results vary depending on individual effort, consistency, and personal circumstances

4. Payments & Refunds

Payment is required at the time of booking (or as otherwise agreed).

  • Payments are non-refundable unless otherwise stated

  • Missed sessions or late cancellations (less than 24 hours) may be forfeited

  • Payment plans (if offered) must be completed in full

5. Rescheduling & Cancellations

You may reschedule a session with at least 24 hours’ notice.
No-shows or late cancellations may not be eligible for rescheduling or refund.

If for any reason I need to reschedule, I’ll give you as much notice as possible and offer alternative times.

6. Client Responsibility

You agree to:

  • Provide accurate, complete information during intake

  • Take responsibility for your own choices and progress

  • Seek medical advice where appropriate

  • Use the information provided for personal use only (not to reproduce, share, or resell)

7. Intellectual Property

All content provided - including guides, resources, downloads, and program materials - remains the property of Nutrition with Tessa.
You are not permitted to copy, share, or reproduce any content without written permission.

8. Confidentiality

Your personal and health information will be kept confidential and handled according to my Privacy Policy.
If working together via group programs or shared platforms, you also agree to respect the confidentiality of other participants.

9. Disclaimers

I am a university-qualified nutritionist, not a doctor, psychologist, or medical professional.
The information provided is for general educational purposes and should not replace medical advice. Always consult a GP or specialist before making major changes to your health.

10. Modifications

These terms may be updated at any time. Continued use of this site or services after changes are posted means you accept the updated terms.

11. Contact

If you have any questions about these Terms, please get in touch:
hello@nutritionwithtessa.com